Start Your Feasibility Study

Privacy Policy

Last updated: November 10, 2025

This Privacy Policy describes how Studio Den Den LLC, doing business as Dwelly (“Dwelly,” “we,” “our,” or “us”) collects, uses, and shares personal information when you visit our website hellodwelly.com (the “Website”) or interact with our products and services (the “Services”).
We are a company organized under the laws of New York, United States.

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information from and about you in several ways:

Account Registration

  • Types of Data: Name, email address, and contact information when you create an account or purchase a plan.
  • Purpose: To perform our contract with you and provide account-based access to Dwelly Services.

Subscriber and Customer Information

  • Types of Data: Names, contact details, and related business or project information.
  • Purpose: To manage relationships, provide customer support, and communicate about updates or new offerings.

Payments

  • Types of Data: Name, billing and shipping addresses, email, phone number, and payment details.
  • Purpose: To process transactions securely and fulfill product or service orders. Payment details are processed by third-party providers such as Stripe or Shopify, and Dwelly does not store credit card data.

Website Interactions & Analytics

  • Types of Data: Pages viewed, time spent, links clicked, IP address, device and browser information.
  • Purpose: To understand how visitors use our site, improve user experience, and enhance our content and functionality.

Cookies and Tracking

  • Types of Data: Small data files placed on your device to remember preferences and track behavior.
  • Purpose:
    • To make our website function effectively.
    • To analyze performance and personalize user experiences.
    • To enable interest-based advertising on third-party sites.
      You may adjust your browser settings to decline cookies.

Email Interactions

  • Types of Data: Information about whether you open our emails or click links.
  • Purpose: To understand engagement and improve communications.

Feedback & Support

  • Types of Data: Name, email, and any content submitted through forms or emails.
  • Purpose: To address your inquiries and improve customer support.

Mobile Devices

  • Types of Data: Device identifiers, IP address, and usage data when accessing the Website on mobile.
  • Purpose: To understand how users interact with our Services across devices.

2. Use of Information

We use personal data to:

  • Provide, maintain, and improve our Services.
  • Process and fulfill purchases and transactions.
  • Communicate with you about updates, promotions, and inquiries.
  • Customize user experiences and deliver targeted marketing.
  • Conduct analytics and research.
  • Comply with legal obligations and enforce our policies.

We may rely on different legal bases for processing depending on context, including your consent, contractual necessity, legitimate business interests, and compliance with applicable law.

3. Sharing of Information

We may share your information in the following ways:

  • With Service Providers: For hosting, analytics, marketing, payment processing, and communications.
  • With Affiliates: Including entities under common ownership or control that support Dwelly operations.
  • For Legal Reasons: When required by law, court order, or government request.
  • In Business Transfers: Such as a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly agree to information sharing with third parties.

We do not sell your personal information.

4. Your Choices

You have control over your information:

  • Access & Correction: Request a copy or correction of your personal data.
  • Deletion: Request that we delete your information (subject to legal or contractual requirements).
  • Marketing Preferences: Opt out of promotional emails by following unsubscribe links or contacting us.
  • Cookies: Manage cookie preferences in your browser settings.
  • Revocation of Consent: Withdraw consent where processing is based on it.

To exercise your rights, email us at hello@studiodenden.com.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. When no longer needed, your data is securely deleted or anonymized.

6. Security

We use commercially reasonable safeguards to protect your personal information. However, no online system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Children’s Privacy

Dwelly does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us at hello@hellodwelly.com so we can delete it.

8. International Users

Our Website and Services are operated from the United States. If you access them from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S., where privacy protections may differ from those in your jurisdiction.

9. Rights for Residents of the European Economic Area (EEA) and United Kingdom

If you are located in the EEA or UK, you may have additional rights under the General Data Protection Regulation (GDPR), including:

  • Access, correction, or deletion of your data.
  • Restriction or objection to certain processing.
  • Data portability.
  • Withdrawal of consent at any time.

To exercise these rights, contact us at hello@studiodenden.com.

10. California Privacy Rights

California residents may request information about how we share data for direct marketing purposes, and request deletion or access to specific personal information under the California Consumer Privacy Act (CCPA).
To make a request, email hello@studiodenden.com.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our Services constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or complaints about our privacy practices, please contact us:

Studio Den Den LLC (dba Dwelly)
Email: hello@studiodenden.com
Website: https://hellodwelly.com
State of Incorporation: New York, USA